Immaculate Medical Transcription is committed to deliver fast, affordable & quality medical transcription services. Our medical transcription experts have always exceeded the expectations of customers by rendering high quality professional medical transcription services. We are committed to provide excellence in every engagement with our clients.
How can we impact your office?
Working with us helps speed up turnaround time on dictated documents while assuring continued coverage. You will never have to worry about staff vacations, illness or lack of staff.
The greater the workload the more staff we provide to service your account, meaning the work can be finished and returned to you as usual and on time.
A good transcription service can help you standardize your work through the efficient use of boilerplate text and customized shortcuts. Look to professional transcriptionists for ways to work "smarter" rather than "harder".
Common FAQs:
1. How do I submit and retrieve my dictations?
We offer our clients 3 methods for submitting and retrieving dictation files:
1. A free and secure FTP location is provided to our clients for the sending and retrieval of files. A security feature/easy navigation facility called "ownCloud" is provided as a free desktop client, which provides windows explorer-like folder in sync with the FTP automatically.
2. Submission and retrieval can also be conducted through e-mail.
3. Dictations can also be submitted to a username and password protected DropBox.
2. What should be the format of dictation and in what formal will I receive my transcripts?
We can work with any dictation formats. Also, clients can receive their transcription in any format that they wish. Transcriptions can also be offered in multiple formats.
3. Is there a minimum volume of dictation that your require?
No, we do not require a minimum volume of dictation.
4. Do we need to purchase a particular computer program or hardware to use medical transcription services?
A digital voice recorder is the only hardware or appliance that is needed herein. It is need to record the dictations. We recommend our clients buy Olympus or Sony recorders as these are accompanied by the necessary hardware, software, and operations manuals.
5. Can I add more locations/doctors/volumes to our existing process and how do I do it?
Yes, as a client you can definitely add new locations /doctors to an existing process. A prior intimation of the adding of more volume, new doctors or new locations is necessary in this regard.
6. Is there a contract that a client is required to sign; if yes, could you please send in a copy of the contract for me to review?
We sign a contract with the client. Not only do we sign a contract, but we also sign a HIPAA agreement. We will send you the requisite documents once we are ready to begin.
7. How is the HIPAA privacy ensured?
Privacy, HIPAA and otherwise is ensured by following all the guidelines stated in the HIPAA policy.
8. Can you use templates or formats according to the client’s specifications?
We have proven experience of catering to all the demands and requirements of our clients in this regard.
9. In transcription terms, what constitutes a line?
We count a 65-character line where a character is defined as any letter, number or symbol necessary for the final appearance and content of a document, including the space bar. To fully understand this, take a transcribed document and open it in Word 97 or greater. Go to Tools, select Word Count and note the value shown next to “Characters (with spaces)” and divide this by 65.
10. Tell me about your pricing and invoicing?
We charge:
8.5 cents/line for 65-character line with spaces for standard dictations of 12 hours TAT.
10 cents/line for 65-character line with spaces for standard dictations of less than 12 hours TAT.
We invoice you at the end of every month. We expect the payment to be processed within 5 days from the date of invoicing.
11. Are there any ancillary fees associated with your transcription services?
None.
12. How do I sign up for your services?
To sign up, please email us at: [email protected].
How can we impact your office?
Working with us helps speed up turnaround time on dictated documents while assuring continued coverage. You will never have to worry about staff vacations, illness or lack of staff.
The greater the workload the more staff we provide to service your account, meaning the work can be finished and returned to you as usual and on time.
A good transcription service can help you standardize your work through the efficient use of boilerplate text and customized shortcuts. Look to professional transcriptionists for ways to work "smarter" rather than "harder".
Common FAQs:
1. How do I submit and retrieve my dictations?
We offer our clients 3 methods for submitting and retrieving dictation files:
1. A free and secure FTP location is provided to our clients for the sending and retrieval of files. A security feature/easy navigation facility called "ownCloud" is provided as a free desktop client, which provides windows explorer-like folder in sync with the FTP automatically.
2. Submission and retrieval can also be conducted through e-mail.
3. Dictations can also be submitted to a username and password protected DropBox.
2. What should be the format of dictation and in what formal will I receive my transcripts?
We can work with any dictation formats. Also, clients can receive their transcription in any format that they wish. Transcriptions can also be offered in multiple formats.
3. Is there a minimum volume of dictation that your require?
No, we do not require a minimum volume of dictation.
4. Do we need to purchase a particular computer program or hardware to use medical transcription services?
A digital voice recorder is the only hardware or appliance that is needed herein. It is need to record the dictations. We recommend our clients buy Olympus or Sony recorders as these are accompanied by the necessary hardware, software, and operations manuals.
5. Can I add more locations/doctors/volumes to our existing process and how do I do it?
Yes, as a client you can definitely add new locations /doctors to an existing process. A prior intimation of the adding of more volume, new doctors or new locations is necessary in this regard.
6. Is there a contract that a client is required to sign; if yes, could you please send in a copy of the contract for me to review?
We sign a contract with the client. Not only do we sign a contract, but we also sign a HIPAA agreement. We will send you the requisite documents once we are ready to begin.
7. How is the HIPAA privacy ensured?
Privacy, HIPAA and otherwise is ensured by following all the guidelines stated in the HIPAA policy.
8. Can you use templates or formats according to the client’s specifications?
We have proven experience of catering to all the demands and requirements of our clients in this regard.
9. In transcription terms, what constitutes a line?
We count a 65-character line where a character is defined as any letter, number or symbol necessary for the final appearance and content of a document, including the space bar. To fully understand this, take a transcribed document and open it in Word 97 or greater. Go to Tools, select Word Count and note the value shown next to “Characters (with spaces)” and divide this by 65.
10. Tell me about your pricing and invoicing?
We charge:
8.5 cents/line for 65-character line with spaces for standard dictations of 12 hours TAT.
10 cents/line for 65-character line with spaces for standard dictations of less than 12 hours TAT.
We invoice you at the end of every month. We expect the payment to be processed within 5 days from the date of invoicing.
11. Are there any ancillary fees associated with your transcription services?
None.
12. How do I sign up for your services?
To sign up, please email us at: [email protected].